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6 months free Zendesk Suite
Zendesk for Startups offers qualified startups 6 months of free access to the Zendesk Suite for up to 50 agents. The program is designed for startups that need customer service infrastructure, including AI-powered support tools, analytics and reporting, free training, and setup guidance. Participants also get access to learning resources, events, and a startup Slack community.
6 months free Zendesk access
Qualified startups receive a 6-month trial of the Zendesk Suite.
Up to 50 agents
The startups program provides the Zendesk Suite for up to 50 agents.
AI-powered customer service platform
Startups get access to Zendesk's AI-powered support platform designed to scale with their business.
Free training and easy setup
Zendesk offers an intuitive interface, built-in guidance, and free training so teams can get started quickly.
Analytics and reporting
Prebuilt dashboards and customizable insights help startups track support performance and identify gaps.
Startup community and learning resources
Additional resources include events, a startup Slack community, YouTube videos, and articles.
Customer service
The program helps startups deliver better customer service from day one.
AI automation
Supports offloading non-critical support work with AI automation and AI agents.
Support analytics
Helps startups use customer data, benchmarks, and reporting to improve support operations.
Startups needing customer service and support tools
Mentorship, network, sector expertise
Check current fund status and deployment activity
Applicants should show a clear need for customer support tooling and explain how their team would use the Zendesk Suite across up to 50 agents. It helps to emphasize plans for customer service workflows, AI automation, and support analytics, since those are the program’s stated focus areas.
2015
Active Since
Yes
Deploying
Multiple portfolio companies